Terms and Conditions
Last Updated: 21.09.2025
Welcome to www.gemstonesafe.com. By accessing or using our Website, you agree to be bound by the following Terms and Conditions. If you do not agree to these terms, please do not use our Website.
1. General Terms
1.1 This website is owned and operated by GEMSTONESAFE.
1.2 We reserve the right to modify these Terms and Conditions at any time without prior notice. Your continued use of the website following any such changes constitutes your acceptance of the new terms.
1.3 You must be at least 18 years of age to use this website. By using our website, you confirm that you meet this age requirement.
2. Products and Services
2.1 We offer gemstones and related products for sale on our website.
2.2 All product descriptions, images, and prices are provided for informational purposes and may be subject to change without notice. We make every effort to display the products accurately, but we cannot guarantee that your device’s display of the colors will be accurate.
2.3 The availability of products is not guaranteed. All orders are subject to acceptance and availability.
3. Pricing and Payments
3.1 All prices are listed in US$ unless otherwise stated and are subject to change without notice.
3.2 We accept payments through direct bank transfer to our designated bank account. You are responsible for any transfer fees.
3.3 You agree to provide accurate and complete billing and payment information when making a purchase.
4. Shipping and Delivery
4.1 Shipping costs and delivery times vary based on the destination and the shipping method selected at checkout.
4.2 GEMSTONESAFE is not responsible for any delays caused by shipping carriers or customs processes.
4.3 The risk of loss for items purchased from our website passes to you upon our delivery of the item to the carrier.
5. Returns and Refunds
5.1 We accept returns within 7 days of delivery, subject to the terms outlined in our separate Return Policy.
5.2 Refunds will be issued to your original payment method after the returned item has been received and inspected.1
5.3 Custom or personalized items are non-refundable unless they are defective or damaged upon receipt.
6. Intellectual Property
6.1All content on this website, including but not limited to images, text, logos, and graphics, is the property of GEMSTONESAFE and is protected by applicable copyright and intellectual property laws.
6.2 You may not reproduce, distribute, or use any content from this website without our explicit written permission.
7. Limitation of Liability
7.1 GEMSTONESAFE is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products.
7.2 In no event shall our total liability to you for all damages, losses, and causes of action exceed the total amount you paid for the product(s) in question.
8. Privacy Policy
8.1 Your personal information is collected and used in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your data as described in that policy.
8.2 We do not sell or share your personal information with third parties, except as necessary to provide our services or as required by law.
9. Governing Law
9.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law principles.
9.2 Any disputes arising from these terms will be resolved in the courts of Hong Kong.
10. Contact Information
if you have any questions or concerns regarding these Terms and Conditions, please contact us at info@gemstonesafe.com.
By using our Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.